It is strictly forbidden to send:

Any chemical substances, mixtures or devices capable of leading to an explosion or pyrotechnic effects with a significant instantaneous release of heat and gas. All explosives are prohibited. Examples: nitroglycerin, fireworks, detonation caps, crackers, igniters, detonators, lighting missiles, ammunition, etc. Gases are compressed, liquefied or dissolved under pressure.

Flammable liquids:
liquids, liquids or liquids mixtures containing solids in the form of a solution or suspension producing flammable vapors;
All liquids with a flashpoint in a closed crucible below 60.5ºC are prohibited. 

Flammable solids:
substances that are prone to spontaneous combustion;
substances emitting flammable gases in contact with water;
solids that are prone to ignition in friction, water absorption, spontaneous chemical conversions or heat absorption during production or processing, or substances that are easily flammable and rapidly burn.

Oxidizers and Organic Peroxides:
themselves not necessarily being flammable, these substances can cause or contribute to the ignition of other substances.

Radioactive, toxic (toxic) substances and infected materials:
These include substances that can lead to death or cause harm to health if swallowed, inhaled or in contact with skin.

All toxic substances are prohibited.

Infected materials containing microorganisms and their toxins for which disease cases are known or suspected are prohibited, including mercury, mercury salts, mustard gas, nitrobenzene, nitrogen dioxide, pesticides, rat poison, whey and vaccines.

Firearms, signal, pneumatic, gas, ammunition, cold weapons, blades with a length of more than 9 cm, electric shock, as well as the main parts of firearms and accessories to them.

Drugs and narcotic drugs of any origin, psychotropic substances.

Medicines, antibiotics, nutritional supplements and vitamins - more than 2 kg in one package.

Animals and plants.

Food products with a maximum weight of 9.5 kg in one package.

Alcoholic beverages, cigarettes and other tobacco products.


Jewelry, precious metals and stones.

Works of art.

Money and money documents, including: payment orders, checks, vouchers, securities, bonds, coupons, shares, credit and bank cards.

Financial documents.

Products and publications of obscene nature and content, pornography in any form.

Radiotelephones and mobile phones are more than 2pcs in a parcel.

Items and goods, according to the list of the World Association of Transport.

Items that, by their nature or packaging, can be dangerous.

Bengal lights and fireworks.

Gas cylinders.

Fluids with a designation flammable in any package.

Flammable liquids, perfumes, colognes, perfumes, toilet water, nail polishes, etc.

Any fuel and oils, liquids for cars.

Paintwork products, any paints, solvents to them, except: paints on a water basis.

Anticorrosive substances.

Pipe cleaners.

Substances rich in oxygen.

Containers in aerosol containers or under pressure.

Cylinders for diving.

Containers for propane.

CO2 capacitance.

Lighters and gaskets for them.


Air-delivery can only send batteries and batteries together with the product and packed together with additional labeling.

It is forbidden to send air:

Batteries, power supplies, batteries-without a device Alcohol-containing substances, perfumes, nail polish and hair.

Alcoholic beverages are more than 1 liter per person.

Auto-shock absorbers, other spare parts used or with the presence of lubricating fluids and materials-only by the sea.

Separate batteries and batteries.


• Each parcel is automatically insured for $50.

• The parcel cannot be insured in part or selectively.

• In case of theft, loss, we are obliged to pay the total amount of the cost of the goods, based on the declared value at the time of consolidation of the parcel, provided that the parcel was insured - in the presence of an act compiled in accordance with the requirements of the insured event.

• The amount of the value of the investments in the parcel cannot exceed the amount allowed for importation into the country of destination of the parcel.

• We are not responsible for damages inside the parcel if the parcel was delivered without external damages.

• In case of damage to the protective tape with the inscription SADKO, as well as in the presence of signs of opening the parcel, external damage to the parcel - the recipient is obliged to check the parcel enclosures at the courier or at the post office. If there is a shortage of goods in the parcel, damage to the goods - an act must be drawn up and signed in accordance with the rules.
In the event that the consignee of the parcel has not fulfilled all of the requirements and has not drawn up a report, our company disclaims responsibility and liabilities related to compensation and insurance issues.

• Compensation is paid only by crediting the amount to the account of the company toward future shipments made within 10 days.

• For parcels not consolidated by our company, the insurance does not apply.
In the event of any emergency circumstances for insured parcels and for obtaining insurance compensation, it is necessary, in the presence of the courier/the representative of the mail/the representative of the company through which the delivery was made, to draw up the inspection report, which should reflect the reasons for the occurrence of the insured event with the recipient's signatures, representative of the company, as well as surnames and phone numbers.

• At the request of the customer, insurance of parcels sent to Ukraine or other CIS countries and Europe is 2.5% of the invoice amount.

• The amount of insurance for sending to Russia is 5% and is a mandatory requirement of the Russian Post.


According to the customs legislation of different countries, there are restrictions on the cost of duty-free importation of goods in one unaccompanied parcel. In order to avoid additional costs for customs clearance of your goods, please ask the representative of our company for information about the maximum duty-free cost of sending to the country of destination before shipping the goods.

If the total value of the commodities exceeds the duty-free amount of import to your country, we are ready to provide you with the services of our licensed customs brokers, who will promptly produce all necessary customs procedures at the lowest cost for you. For this, it is necessary to provide an invoice with the real value of the goods for delivery to the customs authorities of the country of destination. After all the necessary formalities, the customs clearance will be made and the goods will follow further to the address you specify (this service has limits based on the country of destination).

Customs procedures can take from 1 to 14 business days, depending on the customs legislation and the legislation of the country of destination. We ask you to indicate the real value of the goods sent.

Goods: electronics (laptops, etc.), telephones, watches, glasses, jewelry and expensive imitation jewelry - must necessarily be accompanied by invoices. This can be done in the client's account, also known as personal cabinet. In the event that an application for the shipment of goods is filed, but the invoice is missing, the goods will be sent, however, we will not be responsible for the passage of customs and confirmation of the customs value of goods.

Explanations on some customs rules when sending goods in postal express mail


Without paying customs duties, items intended for personal use and goods that are not of a commercial nature are allowed to be sent, the aggregate value of which does not exceed the amount equivalent to 150 euros, and the total weight is 100 pounds.
Example of calculating the customs duty for goods worth more than 150 euros:
If you will be sending goods worth $250, you will need to pay a customs duty of 32% (10% duty + 20% VAT) on the difference in the value of your product and the amount of duty-free import (150 Euro), i.e. $ 250 minus 150 euros (roughly $ 160, depending on the dollar to euro rate on the day of formalization), the difference is $ 90.

The calculation is carried out as follows:
$ 250- $ 160 = $ 90, for a difference of $ 90, we charge 32%, which means $90 * 32% = $28.8.
The second option under the rules of accumulation is as follows:
$ 90 * 10% duty = $ 9 - duty, calculate VAT $ 90 + $ 9 duty = $ 99 * 20% VAT = $ 19.8 VAT.
Thus, for a commodity worth $ 250, a fee of $ 28.8 will be added to the hryvnia at the NBU rate on the day of the calculation.


Without payment of customs duties, it is permitted to ship two packages per one recipient from one sender to a total cost of up to 200 euros (one parcel).
It is forbidden to send medicines, biologically active additives. The maximum weight of the parcel is 66 pounds.


Without payment of customs duties, it is permitted to send two parcels-from one sender to one recipient worth up to 200 euros.
The maximum weight of the parcel is 66 pounds.


Without payment of customs duties, it is permitted to send no more than two parcels per one recipient worth up to 200 euros.
The maximum weight of the parcel is 66 pounds.


Without paying customs fees, it is permitted to send one parcel per week for one recipient worth no more than $ 150.
When shipping to Armenia, you need to remember that the cost of the goods in the parcel is added to the cost of the shipping from the US to Armenia.
The maximum weight of the parcel is 44 pounds.


Without paying customs duties, it is permitted to send no more than two parcels per recipient worth up to 200 euros.


Without paying customs duties, it is permitted to send no more than two parcels per recipient worth up to 45 euros.
The maximum weight of the parcel is 66 pounds.


Our company is exempt from liability for non-fulfillment or incomplete fulfillment of obligations to deliver parcels, cargoes in case of force majeure circumstances.

Emergency circumstances can be:
Floods, fires, earthquakes and other cataclysms, as well as terrorist acts, military actions and actions of state bodies and executive authorities, as well as during official national celebrations of the country of departure and the country of destination. In the event of the occurrence of emergency circumstances specified above, we have the responsibility to notify the recipient of this by contacting them via e-mail.

We are not responsible for the late delivery of parcels in the following cases:

• When registering, the phone number, address, surname of the recipient is incorrect (incomplete).
Parcels are delivered only after prior notification of the recipient and his confirmation of the readiness to accept the parcel.

• In the event that an employee or a representative of our company cannot confirm the actual value of the goods (absence of an invoice or other documents confirming the value of the goods enclosed in the shipment), we are not responsible for the delivery of your parcel. At the same time, the responsibility for resolving disputes rests with the recipient of the parcel.

• When registering, instead of the actual address of the recipient, the address of the post office or the address of the courier office is indicated.

• Change of address or surname of the recipient after sending the parcel from the USA.

• In the case when the recipient is warned about the time of delivery, but was absent at the specified address.